At Siri Book Paradise, we are committed to providing genuine and high-quality books to readers across Karnataka and India. Please read our refund and cancellation policy carefully.
✓ Eligible Cases for Refund
Refunds or replacements are applicable only in the following situations:
Damaged Books Received
If you receive a damaged book, please share clear photos or a short video within 48 hours of delivery through WhatsApp or customer support. After verification, we will arrange a replacement copy.
Incorrect Book Delivered
If an incorrect book is delivered, kindly contact us within 48 hours of delivery. We will help arrange return support and dispatch the correct book.
If the correct book is urgently required, customers may place a fresh order. Once the incorrect book is returned and verified, the amount for that book will be refunded.
✗ Non-Eligible Cases
No refunds for change of mind
No refunds after delivery acceptance
No refunds for incorrect orders placed by customers
Order Cancellation
Orders may be cancelled within 24 hours of placing the order. Eligible prepaid orders will receive a full refund.
Once order processing or shipping begins, cancellation may not be possible. Customers can still contact our support team for assistance in exceptional cases.
Returns
Customers may request a return within 5 days after receiving the product.
Once the returned item is received and inspected, approval will generally be completed within 2 working days.
Refund Processing Time
Approved refunds are usually processed within 5–7 working days to the original payment method.
Contact Us
For any refund, return, or cancellation related queries, please contact us: